At Planner Spreadsheet, we sell exclusively digital products (files, templates, planners).

Since digital content is delivered instantly, we cannot accept returns or offer refunds once the file has been downloaded or accessed.

Exceptions / Support

  • If you experience a technical issue (such as a corrupted file or download error), contact us within 7 days, and we’ll ensure you receive a working file.
  • If you accidentally purchase twice, contact us and we’ll gladly resolve it.

Note on Compatibility

Our templates are designed for programs like Google Sheets and Microsoft Excel, and are described accurately in the product listings. Please check compatibility before purchasing.

Contact for Refund Issues

If you believe your situation qualifies for an exception, please reach out to us at:
📧 Support[@]plannerspreadsheet.com

All requests are handled personally, and we aim to respond within 24‑48 hours.